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SOK Battery Warranty

This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period.

During the Warranty Period, SOK Battery will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance. Please note: We do not cover the cost of return shipping for any battery warranty claim.

This Limited Warranty is not transferable.

What will we do to correct problems?

SOK Battery will:

Replace or repair the Product at no charge, using new or refurbished replacement parts

How long does the coverage last?

The Warranty Period for Physical Goods purchased from SOK Battery is 7 or 10 years depending on model type, from the date of purchase.

Model:SK12V100,SK12V206 7 Years Warranty.

Model:SK24V100 7 Years Warranty.

Model:SK48V100 10 Years Warranty

A replacement Physical Good or part assumes the remaining warranty of the original Physical Good or 1 Years from the date of replacement or repair, whichever is longer.

What does this limited warranty not cover?

This Limited Warranty does not cover any problem that is caused by:

Environmental conditions, incorrect installation, malfunctions or damage not resulting from defects in material or workmanship.

Damage or malfunctions arising from a failure to install an appropriate battery balancer and/or neglecting to pre-balance batteries when 12v or 24v batteries are installed in 24v and 48v series configuration.

Conditions, malfunctions or damage resulting from negligence, improper maintenance or modification- Damaged or destroyed by natural causes including but not limited to lightning, flood, or other natural disaster- Theft or loss of the Physical Goods This Limited Warranty does not cover any shipping charges, handling charges, gift wrap fees or taxes. You are responsible for and must prepay all shipping charges.

Damage due to improper or inappropriate installation; loose terminal connections, under-sized cabling, incorrect connections (series and parallel) for desired voltage and AH requirements, or reverse polarity connections .

Environmental damage; inappropriate storage conditions as defined by the Manufacturer; exposure to extreme hot or cold temperatures, fire or freezing, or water damage .

Damage caused by collision or vibration.

Damage due to improper maintenance; under- or over-charging the Product, dirty terminal connections.

Product that has been opened, modified or tampered with.

Product that was used for applications other than which it was designed and intended for, including repeated engine starting

Product that was used on an over-sized inverter/charger (any inverter/charger that is rated to 3500 Watts or greater) without the use of a Manufacturer-approved current surge limiting device.

Product that was under-sized for the application, including an Air Conditioner or similar device having a locked rotor startup up current that is not used in conjunction with a Manufacturer-approved surge-limiting device.

Product not stored in adherence to the Manufacturer’s storage guidelines, including storage of the Product at low state-of-charge.

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